Showing posts with label happiness. Show all posts
Showing posts with label happiness. Show all posts

Monday, July 3, 2017

Happiness Now

“If we would just slow down, happiness would catch up to us.”
― Richard Carlson
Our Happiness has a million of obstacles. We get irritated, upset, tense, and anxious, worrisome for various reasons during the day. It could be small or big, but our concerns are endless and we are tangled in one of the other concerns ignoring the chance to become happy. We are looking for a perfect day to feel happy and we are waiting for that day. Continue reading...

Saturday, June 18, 2016

How Service Design influence our happiness?

We have known about the importance of service design and how it can be implemented in solving people problem in previous two posts.
One of the fundamental principles of Service Design is it is Human Cantered. Human be it customer, citizen or patients’ or patients’ relatives.
The largest service provider who touches the maximum humans in any country is the Government (Govt.) of that country.
Governments are the biggest service providers in the world. Everything Govt. does is a service to the citizen. Govt. touches many aspects citizen’s lives. Read more...

Tuesday, March 15, 2016

We are DYING in EMIs

Yes,  we all know about paying EMI but what we are ignorant about is,  we all are also drying in EMI.
As per the recent ASSOCHEM survey, due to demanding schedules, high-stress levels and performance-linked perquisites in private sectors, nearly 85% of employees in private sectors are afflicted to lifestyle, chronic diseases and acute ailment, according to a recent survey conducted on the occasion of ‘World Health day’.
We human beings are not compatible to cope up with fast moving technologies and severe competition. Bill Gates writes about Business @ The speed of thought, but we are also dying at the speed of thought while doing at the speed of thought. Continue Reading....

Sunday, March 13, 2016

The journey of – The Fifth Idiot

Husband of our neighbour, a young lady CA age 24 , died within one year of their marriage. He was working with a bank and the  job was demanding. Ranjan Das, 42 years young CEO of SAP India died of cardiac arrest. Sarvshreshth Gupta, an analyst with Goldman Sachs died due to long hours of working and high stress at workplace. He once told his father that his job is too much work and too little time. After months of working close to 100-hour weeks, the young banker fell to his death in his apartment parking lot at the tender age of just 22. Continue reading

Saturday, February 20, 2016

Duryodhana’s HR blunder & Google’s HR excellence

Google is the best company to work for. Since 2007, the company is at the top of the chart. The company employs around 57000 people. It is said that company receives 20000 resumes per week. Ethisphere does survey of most ethical companies in the world. Google is very much there in 2015 list of 132 honorees named spanning 21 countries and five continents and representing over 50 industries. The company is 2nd in the list of most admired companies in the world after Apple. The company is the most valued company on the earth @ US $547 billion. Keep reading...

Wednesday, December 16, 2015

At the end of the day.. 99% goes to Charity

Yes, at the end of the day, the bottom line is, the crux of the matter is, in conclusion, these are very important phrases. These signify what the objective was of any action or what the action is expected to achieve or will achieve.
All of us are working day and night in pursuit of something. It is a different matter that most of us do not know this pursuit, but for those who know they say they are doing it for success – monetary, social or personal. To become rich or socially prominent or having a sense of achievement.  We all know Maslow’s hierarchy of needs...... Continue Reading...

Tuesday, November 10, 2015

People to Profit Roadmap

Customer Reviews are a new currency which is solely dependent on customer experience an enterprise is creating. But customer experience depends on what? Well, first and foremost it is the job of CEO and then it is taken over by the people. People working for the organisation  are the brand ambassadors.
Every employee over and above their JD, does the brand building for the enterprise she is working for. The Brand building includes brand destroying. People are the only living being working for the organisation. Rest all are created by the people as it can’t happen automatically. Continue reading...

Thursday, March 19, 2015

Happy Morning.....not Good Morning

Happy Morning......

One of the Gym members where I go regularly wishes everyone Happy Morning and not Good Morning. His logic - do we wish on birthday as Happy Birthday or Good Birthday ?

Sounds interesting. 

Today during interaction he said ," By coming to Gym daily not only our body remains healthy but mind also becomes healthy. " We all know that. 

Doing something good in the morning motivates us and keep us in good mood through out the day.  Good mood impacts our other work,  this is a chain reaction.    

We are not happy because of our external success but reverse is true, we are happy and that impacts our external performance and success.

Referring to one of the personal trainers my Happy Gym friend said," He is full happy not a 1% is waste."

Are we fully and always HAPPY? or is there a waste? 

Remove unhappiness waste from your mental system and become 100% happy as that impacts our performance and therefore chance of success. Don't wait for your happiness till you become successful or till you get what you want. Become happy is a prerequisite of success. 

Have a Happy day. 

Thursday, January 22, 2015

The Art of Doing Nothing

Our PM Mr. Narendra Modi is workaholic. He never took vacation during his tenure as CM of Gujarat. He is driving all crazy in Delhi by his super aggressive working style. 

He is getting praised from all over the world. 

This action begets praise culture is making us action oriented 24 X 7.

When we are not doing anything we are considered lazy.  We always want to do something so much so that many of my friends tells me they get bore on Sunday. 

I think in school we all wanted that extra holiday and now when we have grown up we don't know what to do with our holidays and free time.

I think workaholic means running away from the self.  When we always want to engage with doing external things we are infact do not know how to live with the self. 

People don't like their holidays, vacation or free time is infact a problem with our society. Today there is an article in Mint about Great Rajni Kothari a political economist. Author says he believed that no one should pay price for the progress. This is referred as environment ,villages & villagers need not pay price for the progress. I would add even no generation should pay price for the progress.

We should no over work and in the process kill ourselves in the name of progress and development. I think we are doing for future generation is just a myth ; be it economic development or be it independence freedom fight. Every generation do and act for their own benefit. Benefit to next generation is just a by product.  

Point is we all need to PAUSE and reflect the kind of fast life we all are living under the pretext of working for next generation or for an employer or nation building.

Work with commitment YES but don't fool your self by justifying over work. Have  equal enthusiasm for free time activities. Enjoy your free time and doing nothing time. Doing doesn't mean doing for earning only. Inculcate personal hobby and spend time with self and family. Take vacation and expand your perspective.  

We all spend our prime time in working for earning but 2/3rd of all employees are unhappy. Even entrepreneurs become slave to their business and miss expected happiness and perceived freedom.


Bottom line is LOVE your free time, LEARN the art of doing nothing , LIVE with the self. Our first duty is towards the self and at the cost of our happiness we even cant fulfill our SO CALLED duty towards others.   

Next time when you get free time ,  feel privileged and not just KILL free time CHERISH this time because this is time you are actually LIVING for self. Art of doing noting is the real ART. 

Thursday, August 21, 2014

The BIGGEST confusion !!

1st chapter of Anupam Kher's book The best thing about you is YOU is titled as - We all are Unhappy.  He concludes the chapter as - Happiness can not come solely come from external sources. First of all we have to discover the concept of Knowing Yourself and being Yourself. 

Being yourself means who?  As a body or as a soul? As long as we consider self as a body his chapter title will remain true. The moment we consider self as a soul we will be on a path to achieve his last line.

Our unhappiness starts with our confusion of self as body or soul !!Our wrong belief about the self is the cause of our unhappiness. 

Know your self is not about knowing your nature and habits or anything about the body but its about knowing your true form as a soul. 

'I' should go with soul and not with body. Who is 'I' is the biggest confusion we live our life with.

Tuesday, January 14, 2014

Vacancy for Kejriwal in Corporate World (Off Topic)

There is a book called Creative Destruction. There is a person called Arvind kejriwal. I think there is a similarity. What Indian politics & politicians used to practice since 65 years needed creative destruction. AAP has provided the same to us. AAP has started deciding behaviors and action of other 100 to 40 to 4 year old political parties. 

VIP culture and huge people disconnect is the cause of such a silent revolution.  I am not writing here about politics but what has happened on political landscape is also necessary on business landscape at each enterprise level. 

All our CXOs are behaving like VIPs.  They think their branded education , coupled with arrogance , system, processes,  only ROI focus & silo-ed way of working is the best way for Indian enterprise to thrive. They need some jolt & shock like creative destruction. During last month I have met some employees of private as well as public sector companies. Apart from many dis-similarities , one common similarity across everyone is heavy work stress & long hours of working. 

I fail to understand for whom are we sacrificing our work force ? Why the hell working 12-15 hours like a slave is a necessity? What as a society we are out to achieve? Is happiness of people working for the enterprise is of any relevance? Is it only shareholders and financial bottom-line matter?  On one hand customers are suffering due to overwork of employees by way of huge unwanted choices & mis-sale to achieve the misplaced targets and on the other employees are at the receiving end - in struggling to achieve misplaced targets. 

I think there is a need to break this mindless run & rush for ROI , IRR. 

Development YES but at what cost? Huge wealth creation by a few at the cost of stress, frustration , multiple disease , unhappy families (I am not counting yet on antisocial & unethical behaviors & environment impact to achieve the same) ? I think there is a need for one more Kejriwal at corporate level to break the way businesses are being managed or rather mismanaged  (best of ROCE generating company is mismanaged if employees are stressed & unhappy).

Time has come to put HAPPINESS at the center of all our economic activities. Gross happiness of all the stake holders. Happiness of the present generation. We don't want sermon that we have to sacrifice for the future generation. Everyone is sacrificing for present generation shareholders' un-satiated appetite. 

Creative Destruction in corporate world is badly needed. Anyone dare to step into the shoes of Kejriwal? 

Friday, March 22, 2013

Capitalist Trap we are all in !!


During last week I had two conversations about the PEOPLE in organisations.
One of the new recruits of public sector bank told me that before joining public sector bank he was with the largest private sector bank.  On my asking why did he left  ? he responded  - It was highly stressed organisation. From Peon to CEO all are living in high stress.
Work culture in Public sector is relaxed in  a way. They employ more people , less efficient and these are less ROCE enterprises.
Same day I had an occasion to meet someone very senior in public sector general insurance company. Officer told me – yes we want to make change and want to make organisation customer centric but you know we are public sector company and people mindset is a major issue.
Job is mostly secured, union support, high employment ratio, pay scale is relatively less but work culture is also relaxed,  mostly corruption on higher scale, listed but suffers low PE.
Private sector companies less job security, high pay scale, high work related stress, low employment ratio so higher work pressure , corruption , hmm, well little less,  listed entities so huge performance pressure.
Companies in both sectors are competing with each other.
Inefficiency, low ROCE vs highly efficient and high ROCE , low pressure vs high pressure, high employment vs lean employment.
Which one is better ?
Do we want more efficiency , better ROCE and therefore high stress and pain or we want more employment, less stress &  therefore  more happiness ?
pvt pub
What do we really need ? In the name of privatization and capitalism,  humanity is lost somewhere.
My vote is for the man who switched to public sector job leaving highly paid private sector job.  People in public sector can be trained for efficiency  , attitude and customer centricity  but we cant train and convince capitalist for lesser ROCE for better happiness at large.
For sustainability of humanity private sector MUST learn and take some clue from public sector.
What do you think? Are we in a big trap of a few capitalists ?

Monday, October 17, 2011

By D'fault are you HAPPY or SAD???

By D'fault are you HAPPY or SAD???  { Pause and Check for a minute }. We read motivational books , watch movies, go on a tour , picnic , movie and drama. Go out for dinner , parties play with kids. Celebrate birthdays , other important days, marriages, people who drinks go for it. We develop hobby to remain engaged in activities we like. In an otherwise painful realities of our life, we feel happy to watch movies, which take us away from the realities.

We try to escape from { painful } realities to all these places and resort to these activities.  We like to remain HAPPY.{ always }

Corporate world has to take clue from our need to become and remain HAPPY. Happiness is not only in demand but is @ Premium. Yes make your customers HAPPY and you will neither have to find customer again nor worry about the profit. Equation goes like this - Delivering HAPPINESS = Customers plus Profit.

Happiness Drivers:

- Extra ordinary customer service.

- Extra ordinary product knowledge/Insight { today experienced at a restaurant from chef } .

- Unexpected pleasant surprise { read somewhere that a restaurant on a particular day offers select diners free dinner on random basis. Not announced marketing scheme but genuine un-announced pleasant feeling of surprise. Word of mouth can brings more customers than marketing gimmicks }.

- With-out expectation authentic kind gesture. Authentic word is critical as most marketeers have failed to invoke this feeling in customers. Sale not Solution is the ONLY motive. (Met a politician today and cud sense this - getting a voter base may be at back d of his mind but during the meet genuine urge to help and not seeking vote was his gesture) .

- Designing extra ordinary products / service is a work of an ART. Art will always attract its fol{lowers}. ( Steve Jobs is d recent inspiration, there are a few others too  ).

In our entire chain of business processes and touch points - what will make my customers HAPPPPY or what will remove sadness and pain from his life??? Ask & Act.

{ Happy to state this blog has completed 10000 hits in a year of its existence. Thanx to all visitors/readers. }