We have known about the importance of service design and how it can be implemented in solving people problem in previous two posts.
One of the fundamental principles of Service Design is it is Human Cantered. Human be it customer, citizen or patients’ or patients’ relatives.
The largest service provider who touches the maximum humans in any country is the Government (Govt.) of that country.
Governments are the biggest service providers in the world. Everything Govt. does is a service to the citizen. Govt. touches many aspects citizen’s lives. Read more...
