Showing posts with label sunilgandhi. Show all posts
Showing posts with label sunilgandhi. Show all posts

Saturday, January 1, 2011

Go out of the Way and Do something worth Cherishing during 2011.

Happy 2011 

How to Make it Memorable & Delightful (i.e. HAPPY) for all the stake holders. i.e. family , friends and business associates, share holders , colleagues, & CUSTOMERS?

Don't Just Wish them do something to make it Happen. 


Will work with more Clients in helping them creating WOW!!! Customer Experiences. 

Will take up start up mentoring so will share my experiences in entrepreneurship. 

Will continue to share my insight on real life HAPPINESS drivers.

Go out of the Way and Do something worth Cherishing during 2011. Life is truly SHORT.

Tuesday, December 14, 2010

One of the ways to Win Brand Advocates

U r not MRP Controlled , U r not in Comparable Services, no one can check or make out how much U can charge and still U charge very reasonable, two things happen:

1) Win Customer for Life
2) Brand Advocate for Free

Happened with me at Garage in Borivli, Mumbai.

Friday, October 22, 2010

Feedback to Feed Forward

Feedback is the most POWERFUL tool to know how enterprise is performing. Feedback from customers, vendors and employees. 

Free and Fair feedback from these stake holders will shape the management policies to navigate into the future. 

TOP Management does lot of things assuming our stakeholders must be happy about it or with whatever I /We do is always correct. Who better than us can know it better ???

Its always a myth. Feedback from Family made Valmiki a GREAT SAGE. He was notorious as long as he was living of his OWN without the feedback for whom he assumed he was doing what he was doing.

Does yr company has feedback system which regularly map the performance against the expectations of three stake holders stated above??? (Shareholders will be anyway happy if the other three stakeholders r happy).When was the last time your company took feed backs and it also reached to the TOP management?

Are we awake or DREAMING??