Feedback is the most POWERFUL tool to know how enterprise is performing. Feedback from customers, vendors and employees.
Free and Fair feedback from these stake holders will shape the management policies to navigate into the future.
TOP Management does lot of things assuming our stakeholders must be happy about it or with whatever I /We do is always correct. Who better than us can know it better ???
Its always a myth. Feedback from Family made Valmiki a GREAT SAGE. He was notorious as long as he was living of his OWN without the feedback for whom he assumed he was doing what he was doing.
Does yr company has feedback system which regularly map the performance against the expectations of three stake holders stated above??? (Shareholders will be anyway happy if the other three stakeholders r happy).When was the last time your company took feed backs and it also reached to the TOP management?
Are we awake or DREAMING???