As human beings, we know that we are not perfect therefore we do from time to time say things that hurt people's feelings.
It is sometimes hard in the circumstances to either seek reconciliation or ask for forgiveness, as we do not consider ourselves to be in the wrong. It's our dreaded pride that gets in the way and can thus influence our judgment.
So the greatest essence of this auspicious occasion is to do some soul searching and show our greatness in asking gracefully for forgiveness for any hurt, however large or small, that we might have inflicted on others either consciously or unconsciously.
So on this auspicious occasion of Samvatsari, we beg your forgiveness for all the pain we might have inflicted on you by words, deeds or thoughts during the entire year.