Showing posts with label banking retail. Show all posts
Showing posts with label banking retail. Show all posts

Thursday, March 1, 2012

HOW TO WOW !!! – WHITE PAPER ON CONSUMER FOCUSED COMPANIES

When CIO of Dell Jerry Gregoire says ” Customer Experience is the New Competitive battle field. ” , its an awakening call for every CEOs.\

” We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better.”  Jeff Bezos, CEO Amazon.com

Every enlightened CEOs are thinking , talking and executing WOW !!! Customer Experiences. Rest all are internal issues.

Check out white paper on  

How to WOW !! White Paper

Share your thoughts & proposed actions.

Saturday, January 8, 2011

Have U ever been WOWed !!!!! ????

Inviting Views from Professionals & Customers associated with:

  1. Real Estate 
  2. Hospital  
  3. Retail 
  4. Banking

Industries to share their CUSTOMER Delight Business Processes. Implemented as insiders or Experienced as customers. (All other delightful experiences as a customer r welcome)