Showing posts with label top management priorities. Show all posts
Showing posts with label top management priorities. Show all posts

Thursday, December 23, 2010

Top Management Priorities sans CUSTOMER

  1. More Sales ( At the cost of Customer Dissatisfaction & Employee Stress )
  2. M & A ( Value Creator or Destroyer )
  3. Whatever Little Governance or Managing Governing Board
  4. Expansion ( Manageable & Non Managable )
  5. PE  ( Promoter's Wealth Creation )
  6. Valuation & Complex Legal Structuring (  At the benefit of legal and accounting experts )
  7. IPO + FPO + AGR + GDR ( With cooked Balance Sheets? Well May b. )
  8. Govt & Bureaucracy  Lobbying ( @ the cost of Morality and Public Trust )
  9. Self Branding ( Personal Visibility and Popularity )
These are the priorities of TOP MANAGEMENT over Creation of Memorable and Delightful CUSTOMER EXPERIENCE.

Bottom-line Remains - Customer is the CAUSE of profit , value and Valuation!!!