Amazement

"There 's got to be more to life than fighting for fishheads." Jonathan Livingston Seagull

Thursday, March 19, 2015

Happy Morning.....not Good Morning

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Happy Morning...... One of the Gym members where I go regularly wishes everyone Happy Morning and not Good Morning. His logic - do we ...
Friday, March 13, 2015

Inviting memorable customer experience stories

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My first draft manuscript of book on Customer Experience is at editing stage, I need examples of great customer experience stories to be i...
Wednesday, March 4, 2015

End of Volunteerism ....

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Volunteering ends when desire for credit and thanks exceeds desire to do selfless work.  Yes many people whom we assume to be doing so...
Saturday, February 21, 2015

What the hell !!!.... Ok Fine...

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My just completed teenage daughter utters two phrases frequently. Language of teenagers are different and shapes the future of the language...
Wednesday, February 11, 2015

NAMO - QUICK Wins please (Humbly)

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There is a concept called QUICK Wins.  There is a concept called Economic Education   When you are working on a larger good , to kee...
Thursday, January 22, 2015

The Art of Doing Nothing

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Our PM Mr. Narendra Modi is workaholic. He never took vacation during his tenure as CM of Gujarat. He is driving all crazy in Delhi by his...
Monday, January 12, 2015

Is your company board lopsided? Lacks diversity?

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Last week I was discussing CFO of one of the listed companies about their board vacancy and new members on the board. He informed me that ...
Thursday, December 18, 2014

Essence , very profound ...

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Reflect on this, we don't need long essays or papers to realise this :  “Do you have any idea how many lives we must have gone throug...
Sunday, November 30, 2014

Pause & Reflect.... Before ..... its too late.

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Development ... Growth .. Produce More......Sale More....... More awareness , More Advertisement More Sales Push and More Sales Target for ...
Wednesday, November 26, 2014

Build Trust before .... Convenience

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Mega Malls & Stores have MEGA display of goods they are selling :  - Customer always invariably over buys ,  many tempted buys   (Con...
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