Friday, August 29, 2014

We the CAs

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We,  THE CAs. We CAs are a unique tribe. We are pampered during our article ship, before we actually deserve; statutory authorities have...
Thursday, August 21, 2014

The BIGGEST confusion !!

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1st chapter of Anupam Kher's book The best thing about you is YOU is titled as - We all are Unhappy .  He concludes the chapter as - ...
1 comment:
Wednesday, August 20, 2014

Everyone else but Customer

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Objective of Banks is to serve customers & for that matter objective of any enterprise.  Look at the composition of PSU banks boar...
Saturday, August 2, 2014

I am Amazed by ...

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Nomenclature  of this blog has changed from today. In line with the new name AMAZEMENT I list down my top 10 Amaze-rs.  People whom I ...

What we do to live = What we do while living ?? NO

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There is a big difference between the two statements given in the heading of this post.  Unfortunately all of us has assumed that what...
Friday, July 25, 2014

EASE - Competitive Advantage

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They want us to punch various numbers before their very busy cell center executive talk to us. I fail to understand without knowing what c...
2 comments:
Monday, July 7, 2014

We just don't know ANYTHING (Off Topic)

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1) We learn HISTORY in school in quite detail but CIVIC sense which is critical for our life and society is given step motherly treatment ...
Sunday, June 22, 2014

Howrah Bridge & Customer Experience

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Role of a bridge is to connect between the two ends.  Role of the business enterprise is to fulfill the customers need.  Yet Howrah Br...
Monday, June 16, 2014

Standard Feedback Form for EVERY enterprise !

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Deigning feedback form is an art. These artists are rare.   Its is not about HOW your company and your people are performing on a defi...
Friday, June 6, 2014

Rs. 1 Black Money outside India = Rs. 6 NPA with Indian Banks

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We are concerned about Rs.30000 crs black money outside India but what is our concern for six times of that amount lying as banking NPA?  ...