Amazement

We have country wide discussion since last 2 days about the portfolio compatibility of HRD minister Smriti Irani.  This makes us thinking ...

Yes CEOs across the globe is putting CUSTOMER at the center when they plan for business turnaround.  Finding reasons for sickness is c...

We have had a lot of discussion on how poor communication by our ex PM and poor communication campaign by Cong routed them.  Yes communica...

Who Moved Your Cheese is the apt book to read for all our politicians who are doing so called  introspection.  Mr Narendra Modi has n...

Most of us most of the time become so obsessed with doing things that we only focus on WHAT we are doing. We fail to focus on HOW part of ...

Happy to inform that select posts (about 150) of the blog is finding its place in the book called Wow ! & Weird being selected by Bloo...

Products we buy: 1) Fresh with no customer reviews , not sure whether it will serve the purpose , moderate on promise , moderate perce...

In Healthcare segment of service providers usually people are happy with the actual diagnosis / treatment but people are usually unhappy ...

REAP WHAT YOU SOW , is a universal truth.  If your organisation has systems , processes, targets , thinking and culture of MAKING MONE...

If you have noticed recent LIC Ad played on TV one can realise how much companies are customer focus and care for its customers. One impor...