Amazement

Customer Experience is EXTREMELY important in the times of Social Media. Last week we celebrated our marriage anniversary. My wife had ...

We the (reactive) People:  1) Cigarette Smoking  is Injurious to health &  can cause Cancer . 2) Going to Gym and doing Exercise ...

Mr. Narendra Modi is a very good Marketer. He is marketing his state so vigorously, that perhaps no other CM can match his passion and vi...

Unless you shake up the bottle, you will get diluted version of the medicine. Unless you share up the institutions /companies, you get...

When we design customer experience , business processes r the most important thing after culture at the top and people.  Even that is tru...

Well the title  suggests some co-relation between the two  judgement .  Yesterday Mumbai High Court delivered a judgement on VAT t...

1.      Robert Varda  Must open up for SC Judge Inquiry 2.      Govt Must work towards passing of Lokpal Bill acceptable to all parti...

Lousy product reviews on FB or Twitter and whole efforts on product and marketing fails.  On the contrary superlative reviews can boost the...

Emotional  Intelligence – one of the best selling books by Danial Goleman, Emotional Campaigns like McDonald’s campaign says  I am loving i...

Our heartfelt tribute to Mr. Lalit Sheth (Owner of Raj Travels). This is very unfortunate incidence and shaken many who are in business wor...