Amazement

Customers are readers too on Internet so  Readers Experience Management  is the KEY to get success.  1) Write Gr8 Content. Make it gr8 wit...

In the Economy where every thing like,  business model, competitive land scape , new technology, is changing so fast I wonder what is the re...

Why Lasith Malinga is so POPULAR in India ? - His unique hair style - His accurate bowling - His unprecedented bowling Style - His smile...

Customer Xperience = (Internal Change and Innovation) = Negligible Interest among Entrepreneurs   (Unless ofcourse Richard Branson or Tony ...

People believes in customer reviews rather than brand ambassador's large cut outs and recommendations .Real brand ambassadors are custom...

We face many new years in one year in INDIA.  1st Jan ( Calender Year ) 1st April ( Financial Year ) New Year ( Next day of Diwali - Hindu ...

Today @  ICICI Bank. I sent my daughter to get pay order which she required for her college admission. She was carrying duly signed cheque....

Company Board is Responsible to the Share Holders. Rest all are responsible to the CUSTOMERS.However internal focus of the company and desig...

R ecently I become a part of team www.kredence.com . Though was always a part of Team Ketan Raiyani formally or informally.  About Ketan, a...

In Mumbai Suburban Railway some times people having ticket of 2nd class travels by 1st class. In similar one such instance a commuter appea...