Amazement

"There 's got to be more to life than fighting for fishheads." Jonathan Livingston Seagull

Tuesday, December 28, 2010

Fan-Tas-Tic

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Yes that’s the exclamation !!! One uses when delighted by service excellence: McDonald's at Panvel. We drove in and within 90 sec...
3 comments:
Sunday, December 26, 2010

Who R Your ADVISORS??? Everyone needs not One but MANY.

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I have three personal advisors: 1) Technology for Me - My Son ( Age: Late Teen ) 2) My Fashion and Entertainment - My Daughter ( Age: Early...
2 comments:
Thursday, December 23, 2010

Top Management Priorities sans CUSTOMER

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More Sales ( At the cost of Customer Dissatisfaction & Employee Stress ) M & A ( Value Creator or Destroyer ) Whatever Little Gove...
Saturday, December 18, 2010

My Design of Customer Happiness Circle

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Its Win Win for all the Stake holders. Have any company ever done assessment of Stress Generated from their Corporate Activities?? We h...
4 comments:
Friday, December 17, 2010

Customer Centricity of the Organisation – Culture Assessment

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Customer Centricity of the Organisation – Culture Assessment Top Management 1) CEO or Board Discusses Customer Feedback?     Ye...
Tuesday, December 14, 2010

Ideas @ IIT Mumbai Eureka 2010

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Wow!! Young Indian r bubbling with Gr8 Ideas. Exciting FUTURE .  What I learned ;  1) About site www.foursquare.com 2) How Japanese Magn...

One of the ways to Win Brand Advocates

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U r not MRP Controlled , U r not in Comparable Services, no one can check or make out how much U can charge and still U charge very reasonab...
Saturday, December 11, 2010

Movie Script & Business Script

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Seen SLB's Master Piece movie GUZARISH last week. Wow - Master ART!!  Movie making encapsulates all forms of ART . SLB has taste of cr...
Thursday, December 9, 2010

Why /Where/ When/ From Whom WE buy??

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Scene 1: Mumbai Local Train, 1st Class Compartment. Vendor selling Pirated DVDs of latest last week released 6 Movies for Rs. 30/-. All mo...
Sunday, December 5, 2010

Meeting Young Entrepreneurs @ IIT Mumbai

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Entrepreneurship Cell at IIT Mumbai has invited me at their Mentoring Session on 11th Dec. Getting in to IIT is a Dream come True. Few lacs...
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