Amazement

"There 's got to be more to life than fighting for fishheads." Jonathan Livingston Seagull

Tuesday, November 30, 2010

Customer Experience - Surprise and Delight r inbuilt in yr company CULTURE??.

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R u Getting Repeat Customers?? R your Customers referring yr product or services to others? Some of the steps: 1) Add delight factors in yr...
Monday, November 29, 2010

1000 Visitors & Counting - Differentiate Ruthlessly or Death is Inevitable.

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1000 Visitors page views ( 42 days, 15 countries and 26 posts ) , but so what?? Why so much Halla Gulla??? Likes of Aamir Khan ,Amitabh Bac...
Saturday, November 27, 2010

U r in HAPPINESS business or else not in Business !!!

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Do u know people become CUSTOMER just to become Happy or happier?? Feeling of HAPPINESS is ultimate one can think of and Companies can offe...
Wednesday, November 24, 2010

Customer Referral - Offer Talk of the Town Services

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My Client called me last month and gave me a new number of their daughter's would be in laws to help them in raising finance for their b...
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Tuesday, November 23, 2010

What I dont Understand

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I don't understand: 1) How Manmohan SIngh is called Clean when he allows corrupt practices to continue under the pretext of Coalition ...
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Introvert Feedback - Extrovert Performance - Not Possible

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Most feedback forms I have seen are COMPANY centric and not CUSTOMERS centric. It only asks abt how OUR COMPANY is performing without asking...
Thursday, November 18, 2010

After Sales to Future Sales

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Yes, its what happens AFTER SALES decides HOW/WHAT sales will happen in future. Having closed the sales deal is easier part but what happens...
Monday, November 15, 2010

Sell on YOUR Strength , not compete on OTHERS'

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Compete with your OWN strength. It means it does not necessarily have to have what our competitors are competing on. Our strength r differen...

Dont Just Roam , Relax & Cherish too

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Before I get down for the routine let me tell my readers that RISHIKESH (Uttarakhand) is the place u all must stay for few days, It has rema...
Thursday, November 4, 2010

Deepavali Greetings - Spread HAPPINESS Create MEMORIES !!

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Festivals of Light i.e. Deepavali,  Celebrate with yr loved ones and spread happiness among yr circle of influence. At the end of the day...
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