Showing posts with label zappos.com. Show all posts
Showing posts with label zappos.com. Show all posts
Monday, August 26, 2013

Customer Experience Lessons from Narendra Modi

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Surprising but that is the fact, all organisations can learn quite a few lessons in customer experience from him.  He visited a colleg...
Monday, April 29, 2013

Financial Ratios - Outdated to measure SUCCESS

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ROI, ROCE, EPS, PE, EBIDTA  all these words have assumed so much importance in business world that what it takes to achieve is completely ...
Saturday, September 15, 2012

Its all about Emotions – Highest level of Customer (Human) Experience

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Emotional  Intelligence – one of the best selling books by Danial Goleman, Emotional Campaigns like McDonald’s campaign says  I am loving i...
1 comment:
Saturday, February 4, 2012

Is the BRAND you represent LOVABLE??

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Which are the brands do u as a customer LOVE??? If you take too much time to think you don’t LOVE any.  If the name is on your sleeve that’...
2 comments:
Tuesday, January 10, 2012

Number ONE Business Strategy - Missing Completely from Agenda

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Customer Experience is core of every business activities. Every enterprise either creates plain, awesome or miserable customer experience b...
3 comments:
Thursday, November 3, 2011

2 MUST priorities for every Business Owners !!!! Yes MUST.

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Most of us either want to buy our own home or have taken debt to buy our own home. Most of us do not want to do job but with no other opti...
7 comments:
Wednesday, September 21, 2011

Only Sales , no after Sales , forget RETURN or Refund

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Zappos.com return policy is exciting - 365 days return & free both ways shipping. Neither shipping charges within the US nor shipping ...
1 comment: