Amazement
"There 's got to be more to life than fighting for fishheads." Jonathan Livingston Seagull
Showing posts with label
roi of cx
.
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Showing posts with label
roi of cx
.
Show all posts
Thursday, October 24, 2013
What CEOs should know before they ask for ROI of CX Initiatives ?
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ROI of CX (Customer Xperience) initiatives is a big challenge when CX Professionals/Consultants have to get approval of their CFO & C...
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