Amazement

“The World Bank and the Centre are working on expanding the coverage to include an analysis on 344 parameters as part of the Business Refo...

When I logout from the facebook.com landing page has an ad of Jabong.com displaying few products incl T Shirt.  Several times I liked the ...

They want us to punch various numbers before their very busy cell center executive talk to us. I fail to understand without knowing what c...

Deigning feedback form is an art. These artists are rare.   Its is not about HOW your company and your people are performing on a defi...

Simplicity & Ease will push your business. One of the important things in designing customer experience is EASE. Ease of doing busines...

When was the last time your business processes were realigned keeping customer experience in mind ? Do you know business processes are...

Need  : Recheck whether your offerings are fulfilling the NEED of the customer TODAY. (yesterday was different) Ease : Remove all obsta...