tag:blogger.com,1999:blog-2676130466231679942.post4406022309469632685..comments2024-02-28T16:40:47.705+05:30Comments on Amazement: 8 Ways to CHARGE up Call Centres to make it CUSTOMER centricSGhttp://www.blogger.com/profile/10058023002680912406noreply@blogger.comBlogger1125tag:blogger.com,1999:blog-2676130466231679942.post-22133500872145272312011-06-18T10:47:50.667+05:302011-06-18T10:47:50.667+05:30On LinkedIn : Srikanth SESH Founder & CEO at S...On LinkedIn : Srikanth SESH Founder & CEO at SmartConnect Technologies Pvt. <br />The only reason this can be achieved is the customer-care centre & the IT process is seamlessly integrated, to make sure they don't annoy you every stage. Most of the contact-centre don't migrate to customer-care due to this siloed approach.SGhttps://www.blogger.com/profile/10058023002680912406noreply@blogger.com